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Retail Sales Representative

2 months ago

East Earl, Pennsylvania, United States GP Mobile Full time
Job Overview

As a Retail Sales Representative at GP Mobile, you will be a key member of our Retail Team of Experts, responsible for bringing the T-Mobile brand to life. You will be a brand ambassador who builds energy and excitement around our products and services, passionate about the connected world and thriving in a fast-paced environment.

Key Responsibilities:
  • Builds proficiency in serving and selling to customers, providing a world-class customer experience and building loyalty.
  • Helps customers pick up where they left off in their shopping journey, whether online, through customer care or in-store.
  • Explains individual needs and provides hands-on demonstrations of the latest technology in-store.
  • Approaches service and sales needs with composure, integrity, and compassion.
  • Becomes skilled with and consistently uses digital tools in interactions and onboarding.
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service.
Requirements:
  • At least 18 years of age.
  • Legally authorized to work in the United States.
  • High School Diploma or GED.
  • Bilingual candidates encouraged to apply.
What We Offer:
  • Competitive base pay plus milestone bonuses.
  • Benefits for part-time and full-time associates.
  • Medical, dental and vision benefits.
  • Generous paid time-off programs.
  • Phone service discounts.
  • Serious growth potential for your career.