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Service Technician

2 months ago

Newnan, Georgia, United States Martin Engineering Full time
{"title": "Service Technician", "subtitle": "Deliver Superior Service", "content": "

At Martin Engineering, we're committed to delivering exceptional service to our customers. As a Service Technician, you'll play a critical role in ensuring our customers receive the highest level of service and support.


Your primary responsibility will be to deliver, install, service, and maintain Martin wear components and products on assigned service routes. You'll work closely with our sales team to identify sales opportunities within your service route and drive service success that improves customer satisfaction.


Key Responsibilities:

  • Deliver and install Martin products as assigned, following standard work instructions while demonstrating safe and efficient work habits.
  • Communicate project status to supervisor, fellow workers, and customers continuously.
  • Complete work individually and expeditiously to complete assigned projects, including maintenance agreements in assigned territories as required.
  • Provide daily sales transactions and documents.
  • Follow assigned routes and schedules as provided.
  • Ensure the warehouse and vehicle are always appropriately stocked, cleaned, and maintained with inventory.
  • Operate vehicle safely, following all traffic laws and obeying Martin's Fleet Policy.
  • Produce quotes and reports for Martin customers for all conveyor products that will be serviced in the field.
  • Maintain work area and equipment in a clean and orderly condition and follow all safety regulations related to the working conditions.
  • Recommend service route & process improvements to the team.
  • Conduct training for assigned employees to ensure the necessary quality, safety, operational, and technical skill requirements.

Requirements:

  • High school diploma or equivalent.
  • Two-year technical or vocational degree preferred.
  • A strong mechanical or conveyor maintenance background would be beneficial, or one or more years of job-related experience.
  • Some sales background would be beneficial.
  • Must be at least 21 years of age.

Benefits and Perks:

  • Medical
  • Dental
  • Vision
  • Prescription
  • Flexible Spending
  • Dependent Care Reimbursement
  • Company Paid Life Insurance
  • Company Paid Short-term & Long-term Disability
  • 401k - with less than 30-day enrollment, no vesting schedule, & generous company match
  • Onsite Medical Clinic free of charge to employees & dependents enrolled in our healthcare plan.
  • Onsite Cafe'
  • Onsite Fitness Center
  • Generous vacation package
  • Tuition reimbursement
  • Martin Annual Rewards Program (bonus opportunity)
  • Casual dress policy

Want to learn more about Martin Engineering? Check out our website at www.martin-eng.com

"}