Route Relief Utility Driver

2 weeks ago

Portland, Oregon, United States Alsco Inc Full time
Job Description

Classification: Non-Exempt

Pay: 27.50

We are Alsco Uniforms, a global leader in the uniform and linen rental industry. Our company has been serving over 350,000 customers in 13 countries since 1889. We strive to make every aspect of the customer experience better. Our employees are the heart and soul of Alsco Uniforms, and we have a long history of strong financial performance, continuous improvement, and customer service.

We are seeking driven professionals with ambition to grow within our company. Our employees enjoy competitive pay and benefits, ongoing career development, and a diverse team environment. As a Relief Driver for Route Operations, you will support the Service Department in meeting our customers' needs through up-selling and providing superior customer service.

Key Responsibilities:

  • Perform all responsibilities of a Route Sales Representative and related tasks.
  • Learn and support all routes, running routes as needed for holidays, vacations, or other vacancies.
  • Assist in rush deliveries, renewals, audits, training, and other tasks assigned by supervision.
  • Solicit new customers, up-sell/cross-sell/sample all lines of service or product, and ensure a profitable product mix.
  • Actively participate in promotions and contests, training, and audits.
  • Follow company policies/procedures regarding new customers, managing customer needs, and all aspects of service.
  • Ensure customer loyalty and outstanding customer service, building relationships, communicating openly, educating customers, and proactively resolving concerns in cooperation with supervision.
  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy, maintaining vehicle cleanliness, and performing regular vehicle inspections.
  • Handle and process customer payments, keeping route paperwork current.
  • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts. Service items such as facility maintenance products.
  • Monitor and report competitive activity, keeping service agreements current and renewed.
  • Return from route and off-load soiled textiles in the receiving area of the facility.
  • Accurately prepare route paperwork and follow check-in procedures.
  • Follow written and verbal instructions and perform other tasks as directed by supervision.

Requirements:

  • Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
  • Maintain a driving record free of chargeable accidents, speeding, safety, or other violations.
  • Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
  • Demonstrate excellent skills in customer service and route sales.
  • Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills and team player.
  • Recognize colors, sizes, and types of product and count, add, and subtract accurately.
  • Education: High School graduation or similar experience. Qualified driver's license.

Travel Requirements: Daily, by delivery vehicle within a route.

Typical Environmental Conditions: Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center, or depot. Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity: Physical Demands - sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Alsco is an Affirmative Action/Equal Employment Opportunity Employer.

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