Retail Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and maintain a clean and organized sales floor.
- Assist members with purchasing decisions, locate merchandise, and promote company products and services.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.
- Maintain a safe and secure work environment, adhering to company policies and procedures.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
- Competitive hourly wage.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans.
- Paid time off, including PTO and parental leave.
- Short-term and long-term disability insurance.
- Company discounts and other benefits.
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Associate, you will have the opportunity to work in a fast-paced and dynamic environment, where you can develop your skills and advance your career. We offer a competitive compensation package, comprehensive benefits, and a supportive work environment that fosters growth and development.
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