Cash Management Implementation Specialist
5 days ago
First Horizon is a leading regional financial services company dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel.
Job OverviewWe are seeking a highly skilled Cash Management Implementation Specialist - Treasury to join our team. This role will be responsible for providing accurate and timely input of incoming product implementation and validation of information coming from Treasury Management Sales and markets across the footprint.
Responsibilities- Responsible for receiving incoming product setups and maintenance through the iFocus queue and playing a key role in the end-to-end client implementation process for Treasury Management Services.
- Verifies incoming information is accurate and complete.
- Enters setup information or maintenance in the correct backend system for Online Banking, Remote Deposit Capture, Analysis, and Data Transmissions.
- Assist Client Implementation team with file mappers and testing of Positive Pay check issue files, ACH NACHA files, Wire files and any Integrated Payable/Receivables files.
- Coordinate the efficient operation of the department by maintaining confidentiality.
- Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience.
- Maintain a high-level understanding and ability to navigate across the bank's internal and customer-facing systems.
- Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner.
- Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes, and technologies.
- Bachelor's degree (BA/BS) from four-year college or university and five-seven years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree.
- Previous implementation/fulfillment experience a plus.
- Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues.
- Strong commitment to client satisfaction.
- Excellent written and verbal communication skills a must; candidate should be able to manage internal and external relationships effectively.
- Ability to self-prioritize.
- Strong planning, project organization skills and attention to detail.
- Medical with wellness incentives, dental, and vision.
- HSA with company match.
- Maternity and parental leave.
- Tuition reimbursement.
- Mentor program.
- 401(k) with 6% match.
The estimated salary range for this position is $65,000-$85,000 per year, depending on qualifications and experience. In addition to the base salary, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) plan with a 6% match.
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