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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Steve Bartshe State Farm. As a key member of our agency, you will play a vital role in providing exceptional service to our policyholders and supporting the success of our team.
Key Responsibilities- Customer Service: Provide professional and friendly service to customers, responding to their inquiries and resolving issues in a timely and effective manner.
- Front Desk Operations: Manage the front desk, greeting visitors, and directing them to the appropriate team members or resources.
- Communication: Answer phone calls, respond to emails, and communicate with customers and team members in a clear and concise manner.
- Administrative Support: Assist with administrative tasks, such as data entry, filing, and maintaining accurate records.
- Team Collaboration: Work closely with other team members to achieve agency goals and objectives, providing support and assistance as needed.
- Customer Service Experience: Previous experience in a customer-facing role, with a proven track record of providing excellent service.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers and team members.
- Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Technical Skills: Proficient in Microsoft Office Suite and other relevant software applications.
- Teamwork: Ability to work collaboratively as part of a team, providing support and assistance as needed.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
