Cybersecurity Specialist

11 hours ago


Sterling Heights, Michigan, United States Nightwing Full time
Job Title: Cybersecurity Specialist

At Nightwing, we are seeking a highly skilled Cybersecurity Specialist to join our team. As a key member of our cybersecurity team, you will be responsible for leading Continuous Authorization and Monitoring (CAM) efforts and designing workshops to improve our customers' CAM processes using the ServiceNow platform.

Responsibilities:

  • Lead CAM efforts and design workshops to improve our customers' CAM processes
  • Collaborate with customers to improve their CAM processes using the ServiceNow platform
  • Manage and communicate CAM process and business requirements to the delivery team to ensure that the proposed solutions meet customer expectations
  • Be a key member of an overall engagement team focused on delivering customer outcomes
  • Guide customers in defining and refining business requirements for functional aspects of the solution
  • Draft user stories, their acceptance criteria, testing strategy, and knowledge transfer while supporting customers in reviewing and approving them
  • Contribute towards continuous improvement of leading best practices for CAM

Requirements:

  • Must be a US Citizen
  • Must be able to obtain DHS Suitability
  • Must be able to obtain a TS/SCI clearance
  • 10+ years of directly relevant experience
  • 5+ years of ServiceNow CAM experience
  • Experience in analyzing and recommending CAM strategies based on business priorities
  • 5+ years of experience with the ServiceNow platform supporting ITSM and ITIL process flow development and tuning
  • Significant consulting experience within complex, global organizations with the ability to influence and consult on CAM in an ITIL / ITSM Services environment
  • Experience in defining and deploying future-state CAM processes and in identifying solutions from a people, process, and technology perspective
  • Excellent communication and presentation skills
  • Excellent interpersonal skills, customer-centric attitude, and experience working with diverse teams
  • Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies
  • Familiarity with the ServiceNow platform, including development of customizations beyond out-of-box
  • Strong documentation and technical writing experience

Desired Skills:

  • Experience with Scaled Agile Framework (SAFe) knowledge and experience
  • Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align

Benefits:

  • Medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays

RTX is an Equal Opportunity/Affirmative Action Employer.

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