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Hermès American Dream Store Team Lead

1 week ago

East Rutherford, New Jersey, United States Hermès Full time
About the Role

The Operations Manager will play a key role in the success of the Hermès American Dream store. This position will be responsible for overseeing all operational functions, including inventory control, housekeeping, maintenance, and selling service associates. The ideal candidate will have a proven track record of managing teams and improving operational efficiency.

Responsibilities

* Manage the daily activities of the store, including receiving, stocking, and merchandising products
* Supervise a team of sales associates and other support staff to ensure excellent customer service and high sales performance
* Develop and implement strategies to improve sales growth, customer satisfaction, and operational efficiency
* Collaborate with the sales team to achieve sales targets and promote loyalty programs

Requirements

To be successful in this role, you will need to have:

* A minimum of 3 years' experience in retail management or a related field
* Proven ability to manage multiple priorities and meet deadlines
* Strong communication and leadership skills

We Offer

Hermès offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a results-driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.