General Manager

1 day ago

Yuma, Arizona, United States LSP Holdco LLC Full time
About the Role

We are seeking a seasoned General Manager to lead our home service company in Arizona, California, and Colorado. As the General Manager, you will be responsible for overseeing all aspects of our operations, ensuring operational excellence, profitability, and customer satisfaction. You will provide strategic guidance, foster a positive and high-performing work environment, and lead a team of dedicated professionals.

Key Responsibilities:

  • Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives.
  • Collaborate with key stakeholders to set organizational goals and objectives, ensuring alignment with the company's vision and mission.
  • Oversee all operational functions, including service delivery, customer satisfaction, employee performance, and resource management.
  • Foster a culture of continuous improvement, driving operational efficiency and effectiveness throughout the organization.
  • Lead, mentor, and inspire a team of managers and employees, fostering a positive and collaborative work environment.
  • Identify talent needs, participate in the recruitment and selection process, and support the professional development of employees.
  • Champion a customer-centric approach throughout the organization, ensuring exceptional service delivery and customer satisfaction.
  • Ensure compliance with all relevant regulations, industry standards, and safety protocols.

Qualifications:

  • 5+ years of proven experience in a leadership role, preferably within the home service industry or a related field.
  • Strong business acumen, with a track record of driving growth and profitability.
  • Exceptional leadership and team-building skills, with the ability to motivate and inspire others.
  • Excellent strategic thinking and problem-solving abilities.
  • Strong financial management skills, including budgeting and financial analysis.
  • Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders.
  • Demonstrated ability to make sound decisions under pressure and navigate complex situations.
  • Knowledge of the home service industry and related regulatory requirements.
  • Proficiency in using technology and software systems to drive operational efficiencies.
  • Knowledge of ServiceTitan is a plus.

Why You'll Want to Work Here:

  • We live by our core values: We Win Together, Today Not Tomorrow, Performance Not Politics.
  • Performance Pay directly tied to results – Get what you deserve.
  • Benefits you will use – Full medical, dental, and vision packages including fully employer-paid options.
  • Secure your financial future – 401(k) with company match.
  • Speed and scale – Work with a company that operates at the speed of a start-up with the investment backing of institutional investors.
  • We invest in your future – leadership training that directly results in bigger career opportunities.
  • Learn on the job – continuous education stipends available.

Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint.

We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle-market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator.

Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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