Quality Assurance Associate

1 day ago


Genoa City, Wisconsin, United States Food Lion Full time
Job Summary

As a Quality Assurance Associate at Food Lion, you will play a critical role in ensuring our stores meet the highest standards of quality and safety. You will be responsible for maintaining a clean and safe shopping environment, minimizing shrink through proper utilization of standard practices, and providing excellent customer service.

Key Responsibilities

Maintain a thorough understanding of and adherence to company guidelines, policies, and standard practices

Ensure compliance with local, state, and federal regulations

Perform all other duties as assigned

Requirements

High school graduate or equivalent preferred

Excellent interpersonal, organizational, communication, and customer service skills

Ability and willingness to learn multiple tasks and technical requirements of the job

Ability to use technical information to solve problems

Physical Requirements

Ability to use computers and other communication systems required to perform job functions

Perform repetitive hand and arm motions

Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

Pull or push up to 75 lbs. on occasion

Stand 100% of the time, frequently walking short distances

Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners

Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

Frequently reach and grasp at waist level: occasionally above shoulder or below waist level

Meet established volume activity standards for the position

Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Have sufficient visual ability to check ID cards, checks, invoices, and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.

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