Retail Sales Associate

2 weeks ago


Bethesda, Maryland, United States The Talbots Inc. Full time
About The Talbots Inc.

The Talbots Inc. is a leading specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for its modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service.

Job Summary

The Talbots Sales Associate provides an exceptional selling and customer service experience that promotes the product and supports the brand. Sales Associates must demonstrate selling competence, styling expertise, and possess a love of fashion.

Key Responsibilities
  • Demonstrate a high level of selling and customer service skills to achieve sales.
  • Use Company tools to develop strong selling skills and reinforce the brand vision.
  • Achieve sales and service metrics in key measurable areas including: UPTs, DPTs, customer conversion, and Talbots Classic Awards.
  • Service multiple customers at a time, multi-task, and/or handle projects simultaneously.
  • Take an active role in assisting the management team to build store business.
  • Ensure exceptional selling interactions that guarantee meaningful experiences and build brand relationships.
  • Maintain professional appearance that reflects the brand image.
  • Aware of fashion trends, particularly the brand vision for each new delivery.
  • Seek information about all new arrivals, including product knowledge about fit, color, fashion, etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
Requirements
  • High School Degree
  • Specialty retailing experience preferred
  • Outstanding sales results and record required
  • Work a flexible schedule including evenings, weekends, and holidays
  • Requires ability to move about in a store including standing, walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling and lifting objects up to 25 pounds
  • Operating computer systems with intermediate computer and keyboarding skills


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