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Financial Aid Operations Leader

2 months ago

Orangeburg, South Carolina, United States InsideHigherEd Full time

About the Role

We are seeking a highly motivated and experienced Financial Aid Operations Leader to join our team. Reporting directly to the Director of Financial Aid, you will play a crucial role in managing and overseeing the daily operations of the department, ensuring alignment with the university's strategic objectives.

Key Responsibilities

  • Provide leadership and guidance to the financial aid team, fostering a collaborative and high-performing environment.
  • Develop and implement policies and procedures that ensure compliance with federal, state, and institutional regulations governing student financial aid programs.
  • Oversee the administration of various financial aid programs, including federal grants, loans, scholarships, and institutional aid.
  • Manage the awarding process for incoming freshmen and transfer students, ensuring accurate and timely disbursement of funds.
  • Conduct audits of state awards and provide oversight for the South Carolina Tuition Grants Program (SCTG) and other CHE programs.
  • Collaborate with internal and external stakeholders to enhance student access and enrollment in financial aid programs.
  • Develop and deliver presentations on student financial aid information to staff, high schools, and the community.

Qualifications

  • Bachelor's degree required; Master's degree preferred with a minimum of three years of progressively responsible supervisory experience in a college/university financial aid setting.
  • Comprehensive knowledge of federal, state, and institutional regulations governing student financial aid programs.
  • Strong analytical and problem-solving skills, with the ability to exercise sound judgment in decision-making.
  • Excellent communication, interpersonal, and presentation skills, with the ability to effectively counsel and advise students.
  • Proficiency in higher education financial aid software systems, such as PowerFAIDS, Jenzabar, MS Office, COD, and NSDLS.