Patient Access Coordinator

4 weeks ago


Council Bluffs, Iowa, United States OrthoNebraska Full time

About the Role:

We are seeking a skilled Patient Access Coordinator to join our team at OrthoNebraska. As a Patient Access Coordinator, you will play a critical role in ensuring that our patients receive exceptional care and service.

Key Responsibilities:

  • Provide exceptional customer service to patients, visitors, and employees
  • Collect and enter patient demographic and insurance information into the Electronic Medical Record (EMR) system
  • Conduct insurance verification and collect patient payments in a professional manner
  • Assist patients with wayfinding and registration processes
  • Schedule appointments accurately and efficiently
  • Maintain confidentiality and demonstrate respect for patient rights

Requirements:

  • High School diploma or equivalent required; Associate degree or equivalent education/experience/credentials preferred
  • Two years of customer service-related experience required; prior healthcare experience desired
  • Proficient with Microsoft Office products
  • Ability to adapt to rapidly changing environments and prioritize patient needs

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

How to Apply:

Interested candidates should submit their application, including a resume and cover letter, to [insert contact information].



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