Customer Service Representative

2 weeks ago


Westfield, Massachusetts, United States Kolton Blickenstaff - State Farm Agent Full time

{"h1": "Customer Service Representative - Insurance Specialist", "p": "As a Customer Service Representative - Insurance Specialist, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services. You will also receive simple IRA, hourly pay plus commission/bonus, paid time off, flexible hours, growth potential, and a hiring bonus. Requirements include interest in marketing products and services based on customer needs, excellent communication skills, people-oriented, detail-oriented, proactive in problem solving, able to learn computer functions, and ability to work in a team environment.", "ul": [{"li": "Establish customer relationships and follow up with customers as needed."}, {"li": "Use a customer-focused, needs-based review process to educate customers about insurance options."}, {"li": "Develop leads, schedule appointments, identify customer needs, and market appropriate products and services."}, {"li": "Simple IRA", "li": "Hourly pay plus commission/bonus", "li": "Paid time off", "li": "Flexible hours", "li": "Growth potential", "li": "Hiring Bonus"}, {"li": "Interest in marketing products and services based on customer needs"}, {"li": "Excellent communication skills - written, verbal and listening"}, {"li": "People-oriented"}, {"li": "Detail oriented"}, {"li": "Proactive in problem solving"}, {"li": "Able to learn computer functions"}, {"li": "Ability to work in a team environment"}]



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