Senior Quality Assurance Manager

2 hours ago

Visalia, California, United States KCO Resource Management Full time
Job Title: Senior Quality Assurance Manager

We are seeking a highly skilled Senior Quality Assurance Manager to join our team at KCO Resource Management. This role is ideal for a professional with a strong background in quality assurance, leadership skills, and experience in dairy processing.

Key Responsibilities:
  • Build, maintain, and improve quality management systems
  • Assess food safety/quality risks and recommend mitigation strategies
  • Utilize best practices of quality-in-operation by building a strong knowledge of all production processes
  • Assist plant management in developing and implementing plant quality programs and processes
  • Maintain appropriate records that support a robust food safety and other documentation to support compliance with policies and procedures
  • Conduct effective root cause analysis on food safety and quality issues, implement corrective and preventative actions
  • Implement process control limits and apply in-process corrective actions when needed
  • Ensure the performance of service providers such as pest control, uniforms, laundry, etc. are up to standard
  • Oversee environmental control program and ensure correct sampling procedures are implemented
  • Ensure plant programs (sensory, hold/release, shelf life, equipment calibration etc.) are in place and progress is tracked and recorded
  • Prepare the yearly Quality capex document
  • Reviews and maintains all product specifications in collaboration with other plant management
  • Establishes and enforces quality standards and specifications with vendors in collaboration with Purchasing, R&D, and Corporate Quality
  • Reviews CPM and works cross-functionally to lower them
  • Primary interface with routine & non-routine regulatory agency representatives at the facility
  • Communicates with employees and plant management on regulation changes related to Quality and Food Safety
  • Ensures a timely and effective regulatory response
  • Ensures there is appropriate documentation and development of local policies to support compliance with policies and procedures
  • Responsible for ensuring the plant is audit ready
  • Develops and trains a team of internal auditors
  • Completes necessary CAPAs and reports post audit
  • Oversees the plant laboratory
  • Maintains a close working relationship with the Corporate lab partners
  • Partners with the Lab Manager to ensure all micro and analytical tests are being carried out in a timely manner
  • Ensures all lab calibrations are in place
  • Keeps a close working relationship with the external laboratory
  • Partners cross-functionally to ensure appropriate exchange of information between departments and quality employees to ensure quality compliance
  • Collaborates with Corporate Quality in development of plant KPIs and scorecard
  • Maintains a connection with Groupe Quality Department & Corporate Quality to maintain and gain technical knowledge
  • Manage, train, and develop direct reporting team members through mentoring, coaching and coordination of individual development plans
  • Provide performance feedback on an ongoing basis
  • Partner with HR on employee relations issues
Requirements:
  • Bachelor's degree in microbiology, food science, dairy science, or life sciences
  • 8+ years related experience
  • Experience in dairy manufacturing is required
  • 5+ years experience leading direct-reporting team members
  • Proficiency with computer software, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Solid knowledge of GFSI, HACCP, US food regulations
  • Proficiency with Microsoft Office applications, specifically Excel
  • Demonstrated analytic, problem solving and decision-making skills
  • Strong organizational skills with proven attention to detail
  • Strong team player and leader with the ability to work with all levels of an organization
  • Strong communication abilities; both written and verbal
  • Ability to juggle multiple priorities in a fast-paced work environment
  • Ability to exercise sound judgment and make decisions in a manner consistent with company values and quality principles and regulations
  • Excellent communication skills (both written and verbal) with the ability to influence all levels of the organization
  • Flexibility to support 24/7 operation
  • Travel and/or extended/off-work hours

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