Dunkin' Shift Leader

3 days ago


Reading, Pennsylvania, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and enthusiastic Shift Leader to join our team at Dunkin'. As a Shift Leader, you will play a key role in ensuring the success of our cafe by coaching and guiding our Crew Members to deliver exceptional customer service and operational excellence.

Key Responsibilities
  • Coach and develop Crew Members to achieve operational standards and deliver a great guest experience
  • Set goals and provide job assignments to motivate and engage team members
  • Provide timely feedback and celebrate successes to drive performance
  • Ensure safety and sanitation standards are met
  • Anticipate and understand guests' needs and exceed their expectations
Benefits

As a Shift Leader at Dunkin', you will enjoy a competitive wage, a dynamic and team-oriented work environment, and opportunities for growth and development within the company.

Available Shifts

We offer a variety of shifts to suit your schedule, including:

  • 6 am - 12 pm
  • 10 am - 4 pm
Requirements

To be successful in this role, you will need:

  • Previous experience working in a cafe or quick service restaurant
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment
  • Passion for delivering exceptional customer service
About Dunkin'

Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise, committed to providing a fast-paced and high-energy work environment where you can interact with loyal customers every day.


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