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Enterprise Network Services Lead

2 weeks ago

Scottsdale, Arizona, United States Workiva Full time

We're seeking a talented Enterprise Network Services Lead to join our team. As a Senior Networking and Identity Access Management (IAM) Engineer, you will be responsible for delivering high-quality network support services to our internal and external customer base.

Key Responsibilities:

  • Support Delivery: Provide expert support to our customers, resolving complex technical issues and ensuring seamless functionality of our platform.
  • Troubleshooting: Leverage your expertise in proxies and cloud security solutions to troubleshoot and resolve technical issues.
  • Documentation: Create and maintain technical process documentation, ensuring alignment with industry best practices.
  • Team Collaboration: Collaborate with cross-functional teams, mentoring junior engineers and providing guidance on best practices.

Requirements:

  • 4+ years of related career experience in Networking and IAM support within a technology organization.
  • Typically required an undergraduate degree or equivalent professional experience in a related role.

Benefits:

  • A discretionary bonus typically paid annually.
  • Restricted Stock Units granted at time of hire.
  • A 401(k) match and comprehensive employee benefits package.
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