Operations Manager
5 days ago
We are seeking an experienced Shift Supervisor to lead our daily operations at Tiki Taco. As a key member of our team, you will oversee the smooth execution of shifts, ensuring exceptional guest service and operational efficiency.
Key Responsibilities:- Operational Management: Oversee daily operations, coordinating front and back of house seamlessly.
- Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
- Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
- Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
- Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
- Previous Experience: Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
- Leadership Skills: Demonstrated leadership abilities with strong team motivation and management skills.
- Customer Service: Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
- Qualifications: Knowledge of health and safety practices and food service regulations.
- Availability: Flexible availability, able to work nights, weekends, and holidays as needed.
- Cash Handling: Proficiency in cash handling and using Point of Sale (POS) systems.
- Physical Stamina: Physical stamina for a full shift of standing, walking, and lifting moderate weights.
- Problem-Solving: Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
- Competitive salary: $45,000 - $55,000 per year
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
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