Quality Assurance Specialist

3 hours ago


Lawrence, Kansas, United States DCCCA Full time
Job Summary

We are seeking a highly skilled Quality Systems Specialist to join our team at DCCCA. The successful candidate will be responsible for establishing and monitoring departmental goals and objectives, providing technical support to agency programs, and conducting staff training relevant to program improvements and quality assurance.

Key Responsibilities
  • Establish and monitor departmental goals and objectives
  • Meet regularly with program leaders/operations to identify possible improvement opportunities
  • Provide technical support to agency programs concerning data and data collection
  • Conduct staff training relevant to program improvements and quality assurance
  • Assist with improvement and maintenance of data accuracy
  • Track, generate, and distribute regular and ad hoc data and outcome reports
  • Provide system administration for child welfare systems
  • Communicate data clearly using created charts and reports
  • Develop, update, and maintain the organization's performance monitoring
  • Identify trends, patterns, and outliers
  • Coordinate quarterly file audit process
  • Identify risk management priorities and strategies for reducing risk
  • Participate in evidence-based practice implementation teams
  • Manage evidence-based practice outcome evaluation data collection and reporting
  • Monitor response to foster parent satisfaction surveys, logs, complaints
  • Communicate and/or provide training on software updates; supports staff access to systems; recommends system changes/reports
Requirements

The ideal candidate will have a strong background in quality assurance, data analysis, and performance monitoring. They will be able to communicate complex data insights effectively and provide technical support to agency programs.



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