Patient Care Specialist
4 weeks ago
The ED Patient Care Specialist provides care to patients in the ED under the supervision of the registered nurse. This care focuses primarily on personal hygiene, nutritional needs, and activities of daily living. The ED Specialist performs receptionist, secretarial, housekeeping, and restocking duties and serves as communication liaison in the department. With excellent customer service skills, the ED Patient Care Specialist performs sterile and non-sterile specimen collection (phlebotomy and straight catheterizations) upon the completion of skill competency validation in accordance to MercyOne North Iowa policy and procedure guidelines.
Key Responsibilities
Assist with patient's physical, psychosocial, environmental, spiritual, social and education needs and supports the patient's plan of care throughout patient's stay.
Effectively communicates pertinent patient changes/conditions to the Registered Nurse and multidisciplinary team to achieve desired patient outcomes, and documents in the electronic/paper medical record in an accurate/timely manner.
Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.
Communicates with internal/external customers/colleagues in a courteous, positive, empathic and professional manner, and accepts assignments willingly.
Requirements
High school diploma or equivalent is required.
AND one of the following:
Successful completion of formal Nurse Aid course/training verified through transcript or original program certificate of complete, required.
OR
Currently enrolled in an A.D.N., B.S.N., program with successful completion of first semester of A.D.N. program; OR first year completion of nursing courses in BSN; OR
Graduate of an A.D.N., Diploma, B.S.N.; MA, Surgical Tech or LPN program; OR EMS, or EMT.
OR
Registered on State of Iowa Nurse Aide registry listing as "Active" or eligible, preferred.
Nursing Assistant experience preferred
Basic computer skill required.
Previous blood drawing is preferred.
Medical terminology training or proficiency preferred.
Benefits
Education Assistance offered
Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
Competitive wages; including weekend and night differentials
Generous paid time off program
Retirement Savings program with employer match starting on Day 1
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