Operations Director

6 days ago


Princeton, New Jersey, United States Thomas Sweet Ice Cream Full time
Company Overview

Thomas Sweet Ice Cream is a well-established ice cream company with a strong presence in New Jersey. Our mission is to provide high-quality products and exceptional customer service while fostering a positive and inclusive work environment.

Job Summary

We are seeking a highly motivated and experienced professional to fill the role of Executive Team Lead at our Princeton and Montgomery locations. As a key member of our management team, you will play a critical role in shaping the future of our company.

Key Responsibilities

Human Resources:

  • Recruiting, hiring, and training of new employees
  • Employee relations and conflict resolution
  • Performance management and evaluation

Retail Store Operations:

  • Overseeing day-to-day store operations
  • Ensuring a clean and organized store environment
  • Managing cash handling and inventory control

P&L Responsibilities and Store Performance:

  • Preparation and management of store budgets
  • Analysis of sales data and market trends
  • Identification of opportunities for growth and improvement

Shift Management:

  • Scheduling and managing store staff during peak periods
  • Coordinating employee breaks and time-off requests
  • Ensuring adequate staffing levels during busy seasons

Light Marketing via Social Media:

  • Developing and implementing social media campaigns
  • Engaging with customers through online platforms
  • Monitoring social media analytics to measure campaign success
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