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Housekeeping Supervisor

2 months ago

Milwaukee, Wisconsin, United States Concord Hospitality Full time
Position Overview

The Housekeeping Lead plays a crucial role in delivering exceptional service to our guests. This position is responsible for ensuring that all guest accommodations meet the highest standards of cleanliness and comfort.

Key Responsibilities
  • Maintain a consistent level of cleanliness in assigned guest rooms and public areas.
  • Oversee the housekeeping team to ensure that all tasks are completed efficiently and effectively.
  • Conduct regular inspections to guarantee compliance with safety and cleanliness protocols.
  • Address guest inquiries and needs promptly to enhance their overall experience.
  • Implement training programs for new housekeeping staff to uphold service excellence.
Qualifications

Must be certified as a self-inspector, demonstrating a commitment to quality and attention to detail. Strong leadership skills and the ability to motivate a team are essential for success in this role.