Appliance Repair Specialist

Are you a skilled problem-solver with a passion for hands-on work? We're seeking an Appliance Service Technician to join our team at CSC ServiceWorks. As a key member of our team, you'll be responsible for providing mechanical repairs to washers and dryers at customer and client locations within your assigned region.

• Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines, ensuring all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan, including cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
• Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process, offering advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information, preparing service reports and updating the internal database with accurate and up-to-date information.
• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools, ordering necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances, ensuring personal safety and the safety of customers' property during service calls.

• Work-Life Balance: Enjoy a healthy balance between work and personal life.
• Comprehensive Benefits: Receive 75% employer contribution to medical, dental, and vision insurance, as well as a health savings account with employer contribution.
• Year-Round Work and Paid Training: Enjoy year-round work and paid training opportunities.
• Company-Paid Life, Short-Term, and Long-Term Disability Insurance: Receive company-paid life, short-term, and long-term disability insurance.
• 401(k) with Generous Company Match: Participate in a 401(k) plan with a generous company match.
• Paid Time Off (PTO) and Holiday Pay: Enjoy paid time off and holiday pay.
• Flexible Spending and Health Savings Account: Take advantage of flexible spending and health savings accounts.
• Employee Discounts: Enjoy employee discounts on travel, theme parks, home and auto insurance, and more.
• Education Reimbursement Program: Participate in an education reimbursement program.
• Paid Employee Referral Program: Receive a paid employee referral program.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.