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Customer Service Representative

1 month ago

Elgin, Illinois, United States Caesars Entertainment Full time
Job Summary:

We are seeking a highly skilled and customer-focused Cashier and Host to join our team at Caesars Entertainment. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service while greeting, serving, and assisting guests with their dining experience.

Key Responsibilities:
Greet and welcome guests, ensuring a warm and inviting atmosphere
Manage cash and credit transactions, maintaining accuracy and efficiency
Prepare food products, stocking shelves, and maintaining a clean and organized workspace
Communicate effectively with guests, management, and colleagues to ensure seamless service
Maintain a high level of product knowledge and stay up-to-date on menu offerings and promotions

Requirements:
Ability to work in a fast-paced environment, handling multiple tasks and priorities
Excellent communication and interpersonal skills, with a focus on customer service
Ability to lift and maneuver items up to 50 pounds, and push/pull up to 100 pounds
Ability to stand for long periods, bend, reach, and move freely in a dynamic environment
Ability to work varied shifts, including evenings, weekends, and holidays

What We Offer:
Competitive hourly rate and opportunities for advancement
Comprehensive training program, including on-the-job training and ongoing education
Collaborative and dynamic work environment, with a focus on teamwork and customer satisfaction
Opportunities for professional growth and development, with a focus on career advancement