Restaurant Supervisor

2 weeks ago


Tennessee, United States Shake Shack Full time
Restaurant Supervisor Job Description

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Shake Shack. As a Restaurant Supervisor, you will be responsible for leading a team of restaurant staff, ensuring excellent customer service, and maintaining high standards of quality and safety.

Key Responsibilities:
  • Lead and motivate a team of restaurant staff to deliver exceptional customer service and achieve sales targets.
  • Ensure that all restaurant operations are running smoothly, including food preparation, service, and cleaning.
  • Monitor and maintain high standards of quality and safety, including food handling and preparation, and adherence to health and safety regulations.
  • Manage inventory, including ordering and receiving stock, and maintaining accurate records.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments, including marketing and human resources, to achieve business objectives.
Requirements:
  • 2-3 years of experience in a restaurant management role, preferably in a high-volume, fast-paced environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Food handler certification, strongly preferred.
Benefits:
  • Competitive salary and quarterly performance bonuses.
  • Medical, dental, and vision insurance.
  • 401K plan with company match.
  • Paid time off (3 weeks to start).
  • Charitable opportunities to give back.
  • Award-winning online training.

Shake Shack is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace. If you are a motivated and experienced Restaurant Supervisor looking for a new challenge, please apply today


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