Hotel Maintenance Specialist

2 weeks ago

Savannah, Georgia, United States Marriott International, Inc Full time

Job Summary:

The Maintenance Technician II position at Marriott International, Inc. requires a skilled professional to respond to guest repair requests, perform preventive maintenance on equipment, and handle basic repairs in a hotel environment.

This role involves proficiency in various maintenance disciplines, including electrical, plumbing, and HVAC systems. The technician must effectively communicate with guests and team members while adhering to safety protocols and company standards.

Responsibilities:

  • Respond and attend to guest repair requests
  • Communicate with guests/customers to resolve maintenance issues with little to no supervision
  • Perform preventive maintenance on tools and equipment, including cleaning and lubrication
  • Visually inspect tools, equipment, or machines
  • Carry equipment (e.g., tools, radio)
  • Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings
  • Maintain maintenance inventory and requisition parts and supplies as needed
  • Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards
  • Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management
  • Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks
  • Display basic ability to repair or replace PVC copper pipe (including soldering)
  • Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
  • Program TV's and perform general housekeeping and engineering-related duties
  • Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area
  • Use the Lockout/Tagout system before performing any maintenance work
  • Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs
  • Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems
  • Display the ability to train and mentor other engineers (e.g., Engineer I)
  • Display ability to perform Engineer on Duty responsibilities, including readings and rounds

Requirements:

  • Fully understand and adhere to quality expectations and standards
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Speak with others using clear and professional language
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance
  • Move up and down stairs, service ramps, and/or ladders
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Enter and locate work-related information using computers

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