Dining Services Supervisor-RITz Sports Zone

2 weeks ago


Henrietta, United States Rochester Institute of Technology Full time
Job Summary

The Dining Supervisor is responsible for overseeing the daily operations of one or more full-service retail restaurants, coffee/bakery, convenience stores, or quick-service dining locations. This role involves working closely with students and other supervisors/managers to ensure exceptional food and customer service quality.

Key Responsibilities
  • Operations: Supervise staff and students, adhering to Monroe County and RIT's policies; hire, supervise, schedule, and train student staff to ensure meal periods run smoothly and efficiently.
  • Inventory and Supply Chain Management: Order products from vendors as assigned and oversee inventory levels.
  • Cleanliness and Sanitation: Maintain the cleanliness of the facility and ensure proper sanitation and safety procedures are followed.
  • Customer Service: Provide exceptional customer service and ensure a positive dining experience for students, faculty, and staff.
Administrative Responsibilities
  • Financial Management: Oversee cash handling procedures and ensure accurate financial reporting.
  • Human Resources: Hire, train, and supervise student staff, adhering to RIT's policies and procedures.
  • Communication: Maintain open communication with students, faculty, and staff to ensure a smooth and efficient dining experience.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 3 years of experience in a high-volume restaurant, country club, retail, catering, or institutional setting.
  • Certifications: ServSafe certified or ability to obtain within six months of hire.
About RIT Dining

RIT Dining supports all meal plans on campus and at select off-campus locations. We are seeking a high-energy team member who enjoys working in a fast-paced environment serving customers. The successful candidate will need to work with a diverse student workforce, including deaf/hard of hearing and international students. Hours may vary during breaks, intersession, and summer semester.



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