Supervisor Case Management
2 weeks ago
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
We are seeking a highly skilled and experienced Supervisor Case Management to join our team. As a Supervisor Case Management, you will be responsible for overseeing the performance of case managers to ensure participants receive quality and timely services.
Key Responsibilities:- Oversee performance of case managers to ensure participants receive quality and timely services.
- Ability to communicate and work across all levels of management and staff.
- Ensure that program objectives and goals are met.
- Ability to understand and manage all levels of case management from early engagement to sanction with thorough knowledge of ETA job functions and requirements.
- Engage participants to support their progress and success in the WTW program.
- Communicate effectively with participants, case managers, and county representatives regarding WTW program requirements.
- Manage and complete necessary WTW reports.
- Adhere to County Program Guide (CPG) policies and compliance requirements.
- Resolve conflicts that arise with participants and failure to comply issues.
- Design and develop Welfare-to
- Work plans for participants, such as determining and assigning work activities, educational and training programs and supportive services to assist participants in meeting assigned activities.
- A bachelor's degree from an accredited U.S. college or university, or a certified foreign studies equivalency; preferably in business, social work, public policy or other closely related fields.
- A minimum of 4 years relevant work experience in the public sector or other customer-centric service sector/industry preferred.
- A minimum of 2 years supervisory experience.
- 3 to 5 years of case management experience; and experience with coaching and mentoring.
Office Setting. Ability to travel up to 20% of time between CalWORKs sites in the South, Central and East regions of San Diego.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.
It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
Compensation:PCG provides the following reasonable range of compensation for this role:
$65,000 yearly and a potential discretionary bonus up to 10%.
As required by applicable law, PCG provides the following reasonable range of compensation for this role below.
In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement:Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.
We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.
We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.
PCG will not tolerate discrimination or harassment based on any of these characteristics.
PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
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