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Customer Experience Representative

1 week ago

Charleston, West Virginia, United States Sam's Club Full time

We're seeking a talented and enthusiastic Customer Experience Representative to join our team at Sam's Club In this role, you'll be responsible for creating memorable experiences for our members by providing exceptional customer service and support.

You'll have the opportunity to work closely with our customer service team to resolve member inquiries, process returns, and provide solutions to member complaints. You'll also be responsible for maintaining a clean and organized workspace, restocking supplies, and adhering to company policies and procedures.

We offer a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including health insurance, 401(k), and paid time off. If you're looking for a rewarding career where you can make a real difference in people's lives, we encourage you to apply.

  • Key Responsibilities:
  • Provide exceptional customer service and support
  • Resolves member inquiries and process returns
  • Maintain a clean and organized workspace
  • Restock supplies and adhere to company policies and procedures