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Retail Sales Leader

2 months ago

Allen, Texas, United States Hallmark Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Hallmark Corporate owned Gold Crown store in Twin Creeks Village in Allen, TX. As a key member of our sales team, you will be responsible for delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.

Key Responsibilities
  • Model and coach selling skills, as well as share product knowledge to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
  • Help customers find the perfect card and gift solutions in a warm and inviting shopping environment.
  • Lead staff when the Store Manager is not available and provide feedback along the way.
  • Communicate daily priorities, goals, and business information, ensuring a dynamic, fun, and supportive team environment.
  • Execute store operations, including product replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, and seamless retail.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
What We Offer
  • Savings/401(K) plan with 3% company match.
  • Investment assistance.
  • Part-time employees with a work schedule in HR Direct of less than 30 hours are not eligible for Hallmark's group health and welfare benefits.
  • Like a 40% shopping discount on merchandise purchased in a CSG store.
  • As well as a variety of local and national discounts made available by PerkSpot.
About Hallmark

Hallmark is an iconic consumer brand that aims to enrich all lives by making a genuine difference in every life, every day. Our products, content, and experiences are designed to inspire meaningful connections and bring value and relevance to every brand, product, and person we touch.

We are committed to diversity and inclusion, and our enterprise D&I Framework and plans demonstrate our belief and value in having a diverse and inclusive workforce. Hallmark has been recognized as one of Forbes 2020 Best Employers for Diversity, Women, and New Grads.