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Customer Service Representative Food Lion

1 week ago

Rocky Mount, Virginia, United States Food Lion Full time
Customer Service Role

We are seeking a highly motivated and customer-centric individual to fill the Customer Service Representative Food Lion position. As a key member of our retail operations team, you will provide exceptional customer service, maintain high standards in the center store, and promote a positive shopping experience.

Main Responsibilities

• Deliver exceptional customer service through friendly interactions and efficient problem-solving
• Maintain a clean and organized store environment by cleaning shelves and performing daily tasks
• Assist customers with finding products, answering questions, and resolving issues efficiently
• Develop strong relationships with customers and colleagues to drive sales growth and enhance overall shopping experience
• Utilize company tools to optimize inventory management, minimize shrink, and maximize sales

Requirements

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize responsibilities effectively
• Basic computer skills and proficiency in using company tools
• Willingness to learn new skills and take initiative in improving processes

Working Conditions

• Ability to work in extreme hot/cold temperatures for up to 20 minutes at a time
• Exposure to chemicals and household cleaners used in cleaning and packaging materials
• Tolerate standing for long periods and frequent walking between departments
• Meet established volume activity standards for the position

Benefits

At Food Lion, we value diversity and inclusion in the workplace and offer equal employment opportunities to all associates and applicants.