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Commercial HVAC Service Specialist

2 weeks ago


Raleigh, North Carolina, United States Insight Partners LLC Full time
About the Job

This Commercial HVAC Service Specialist position involves serving existing accounts by analyzing service orders, planning daily travel schedules, investigating complaints, conducting tests, and resolving problems.

Responsibilities:
  • Serve existing accounts by analyzing service orders and identifying solutions to customer complaints.
  • Establish service by studying system requirements, ordering components, completing installations, and performing acceptance tests.
  • Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods, and recommending system improvements.
Requirements:
  • Bachelor's degree or equivalent experience in HVAC technology or a related field.
  • NATE certification and EPA certification preferred.
  • Ability to understand wiring diagrams and perform troubleshooting tasks.