Performance Assurance Specialist

2 weeks ago


Saint Paul, Minnesota, United States Sedgwick Full time
Job Title: Performance Assurance Analyst

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are seeking a highly skilled Performance Assurance Analyst to join our team.

Job Summary:

The Performance Assurance Analyst will be responsible for monitoring claims colleague technical activities at a claim file level, identifying and interpreting trends in compliance, and conducting audits to recommend areas for training to management.

Key Responsibilities:
  • Administer the quality program and conduct local office file audits using the Compass tool
  • Present audit results to local, regional, and national management as requested
  • Assist the Total Performance Manager in coordinating and implementing Sedgwick business unit (SBU) and national quality initiatives at the local and/or SBU level
  • Recommend training and improvement activities needed to meet established operational and technical audit requirements
  • Participate in colleague coaching, mentoring, and group training as needed
  • Participate in quarterly national total performance management (TPM) review meetings with national TPM and Quality leaders
  • Maintain technical claims and jurisdictional expertise
Qualifications:
  • Bachelor's degree from an accredited college or university preferred
  • Professional certification (i.e. AIC, CPCU, or ARM) preferred
  • Six (6) years of related experience or equivalent combination of education and experience required, including three (3) years of claims management experience at an advanced technical level
  • Two (2) years' service with Company preferred
  • Must have Workers Compensation experience
Work Environment:

The Performance Assurance Analyst will work in a fast-paced environment, requiring strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and ability to meet deadlines.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to diversity, equity, and inclusion and welcome applications from qualified candidates from diverse backgrounds.



  • Saint Paul, Minnesota, United States Sedgwick Full time

    Job SummarySedgwick is seeking a highly skilled Performance Assurance Analyst to join our team. As a key member of our organization, you will be responsible for monitoring claims colleague technical activities at a claim file level, identifying and interpreting trends in compliance, and conducting audits to recommend appropriate areas for training to...


  • Saint Paul, Minnesota, United States Twin City Staffing Full time

    Are you a detail-oriented professional looking for a challenging role in quality control? We have an exciting opportunity for a Quality Assurance Specialist to join our team at Twin City Staffing.This quality position requires a minimum of two years of experience as a quality assurance inspector. As a Quality Assurance Specialist, you will be responsible for...


  • Saint Paul, Minnesota, United States Quetica LLC Full time

    Quetica LLC is seeking a Quality Assurance Specialist to support the Department of Natural Resources (DNR) on the Electronic Licensing System (ELS) project.The ideal candidate will provide support to the DNR ELS lead quality assurance/business analyst throughout the implementation of a new State solution.The Quality Assurance Specialist will engage in...


  • Saint Paul, Minnesota, United States Minnesota Careers Full time

    Job SummaryTeachers Retirement Association (TRA) is seeking a highly skilled IT Quality Assurance Specialist to join our team. As a key member of our IT department, you will be responsible for performing IT Quality Assurance/Control functions to ensure the highest level of quality in our Pension Application system.The ideal candidate will have a strong...


  • Saint Paul, Minnesota, United States Serigor Inc Full time

    Job Title:Quality Assurance SpecialistThe client is seeking a Quality Assurance Specialist to work in the client At a high level, the resource will work on multiple initiatives including the Predatory Offender Registry (POR), My BCA (a secure criminal justice portal), and other products as needed.The delivery of the work follows the client standards,...


  • Saint Paul, Minnesota, United States HighCloud Solutions Full time

    About the ProjectThe Minnesota Department of Information Technology Services (MNIT) is partnering with the Department of Natural Resources (DNR) to develop the Electronic Licensing System (ELS). We are seeking a Quality Assurance Specialist to work on this project.Job ResponsibilitiesProvide support to the DNR ELS lead quality assurance/business analyst...


  • Saint Paul, Minnesota, United States State of Minnesota Full time

    Job Title: IT Quality Assurance SpecialistAt the State of Minnesota, we are committed to delivering high-quality services to our citizens. As an IT Quality Assurance Specialist, you will play a critical role in ensuring the accuracy and reliability of our pension application system.The ideal candidate will have a strong background in IT quality assurance,...


  • Saint Paul, Minnesota, United States CSL Full time

    Job Title: Quality SpecialistCSL is seeking a highly skilled Quality Specialist to join our team. As a Quality Specialist, you will be responsible for ensuring the highest standards of quality and compliance in our plasma centers.Responsibilities:Develop and implement quality control procedures to ensure compliance with regulatory requirements and company...


  • Saint Paul, Minnesota, United States Innovize Full time

    Job Title: Quality System Specialist IAt Innovize, we are seeking a highly skilled Quality System Specialist I to join our team. This role is responsible for ensuring compliance with Quality System requirements and implementing processes to achieve excellence in quality management.Key Responsibilities:Develop and maintain quality procedures and policies to...


  • Saint Paul, Minnesota, United States Saxon Global Full time

    Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for planning and executing User Acceptance Testing (UAT) to ensure that our software meets the required standards.Key Responsibilities:Translate user requirements into testing scenarios and develop test...


  • Saint Paul, Minnesota, United States Minnesota Careers Full time

    Job SummaryWe are seeking a highly skilled IT Quality Assurance Specialist to join our team at Minnesota Careers. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our IT systems and applications.Key Responsibilities:Analyze and test web-based applications to identify deficiencies and defectsDevelop and execute...


  • Saint Paul, Minnesota, United States Rose International Full time

    Job Title: Quality Assurance SpecialistRose International is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for testing vendor-developed software products for the ELS. This is a multi-year project with multiple releases, and you will work as part of a team to ensure the highest quality of...


  • Saint Paul, Minnesota, United States Concord IT Systems Full time

    Job Title: Configuration Assurance SpecialistWe are seeking a skilled Configuration Assurance Specialist to join our team at Concord IT Systems.Key Responsibilities:- Agile RCHs- Spreadsheet validation- Script validation- Data integrity checksRequirements:- Intermediate level of experience (3-5 years)- Strong communication and attention to detail-...


  • Saint Paul, Minnesota, United States State of Minnesota Full time

    Job Title: IT Senior Quality Assurance SpecialistJob Summary: We are seeking a highly skilled IT Senior Quality Assurance Specialist to join our team at the State of Minnesota. As a key member of our IT quality assurance team, you will play a critical role in ensuring the reliability and performance of our software systems.Key Responsibilities:Coordinate...


  • Saint Paul, Minnesota, United States TSI Incorporated Full time

    Quality Assurance SpecialistTSI Incorporated is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring that our Quality Management System (QMS) meets customer and regulatory requirements.Key Responsibilities:Monitor applicable QMS and regulatory requirementsMaintain QMS documents and...


  • Saint Paul, Minnesota, United States Scanlan Int'l Full time

    Job DescriptionScanlan Int'l is seeking a highly skilled Quality Assurance CSV Specialist to join their team. As a key member of the quality assurance team, this individual will play a crucial role in ensuring the company's quality system processes meet all necessary standards and perform reliably.Responsibilities:Analyze user needs to develop detailed...


  • Saint Paul, Minnesota, United States Pro QC International Full time

    Job Summary:We are seeking a Quality Assurance Specialist to join our team at Pro QC International. As a Quality Assurance Specialist, you will be responsible for conducting equipment inspections and tagging assets at multiple sites. Your attention to detail and ability to follow inspection protocols will be essential in ensuring compliance with safety...


  • Saint Paul, Minnesota, United States Cardinal Health Full time

    Quality Assurance Role at Cardinal HealthCardinal Health is seeking a highly skilled Quality Assurance professional to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products and services.Key Responsibilities:Perform quality review and approval/release decisions at an...


  • Saint Paul, Minnesota, United States Talent Software Services, Inc. Full time

    Job Summary:Talent Software Services, Inc. is seeking a skilled Quality Assurance Specialist for a contract position in a dynamic environment. This opportunity will last eight months with a strong chance for a long-term extension.Key Responsibilities:Participate in formal reviews of business and functional requirements and application design.Develop...


  • Saint Paul, Minnesota, United States Dynamic Group Full time

    Job SummaryAt Dynamic Group, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for providing quality engineering support to our medical molding manufacturing and product realization processes to ensure quality and productivity expectations are met.Key Responsibilities Act...