HSPD-12 Specialist
3 weeks ago
Assist in the scheduling of appointments for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. Respond to phone calls and email inquiries regarding PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, verifying the identity of applicants and collecting required documentation.
Documentation and Data CollectionAccurately collect and document personal information, biometric data, and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
Verification and AuthenticationVerify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Utilize approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and PrivacyHandle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
CommunicationCommunicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalate customer concerns and de-escalate problematic situations.
RecordkeepingMaintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and TrainingStay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Citizant is an Equal Opportunity Employer and welcomes applications from qualified candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this role.
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HSPD-12 Badging Specialist
4 weeks ago
West Haven, Connecticut, United States Citizant Full timeJob Summary: We are seeking a highly skilled and detail-oriented individual to join our team as a HSPD-12 Badging Specialist. In this role, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information.Key Responsibilities:Enrollment Process Management:...
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Travel Nurse ICU Specialist
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Travel Nurse ICU Specialist
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Travel Nurse ICU Specialist
1 month ago
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Travel Nurse ICU Specialist
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Travel Nurse ICU Specialist
3 weeks ago
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Travel Nurse ICU Specialist
1 month ago
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Travel Nurse ICU Specialist
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Travel Intensive Care Specialist
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Travel Nurse ICU Specialist
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Animal Care Specialist
4 weeks ago
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Dental Specialist
1 month ago
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1 month ago
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Dental Specialist
4 weeks ago
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