Clinical Laboratory Assistant-Phlebotomy Technician

1 month ago

Brockton, Massachusetts, United States Brockton Hospital Full time
Clinical Laboratory Assistant-Phlebotomy Technician Job

Brockton Hospital is seeking a skilled Clinical Laboratory Assistant-Phlebotomy Technician to join our team in Brockton, MA.

Job Summary

We are looking for a detail-oriented and organized individual to assist in the collection of blood samples, register patients, and perform various laboratory tasks. The ideal candidate will have a strong understanding of medical terminology and excellent communication skills.

Responsibilities
  • Collect blood samples according to laboratory policies and procedures
  • Register patients as required
  • Order appropriate laboratory testing as requested by providers
  • Receive specimens individually or by batch into the LIS
  • Batch specimens to secondary locations as required
  • Process specimens for both in-house and reference laboratory testing according to testing requirements
  • Ensure specimens are collected, stored, and processed according to testing requirements
  • Cancel and request new samples when integrity is compromised
  • Deliver specimens to appropriate area of the laboratory to ensure testing is performed in a timely manner
  • Load specimens onto the laboratory track system as required, ensuring sample integrity throughout the process
  • Perform add-on testing as requested, ensuring appropriate specimen requirements are followed
  • Ensure patient/specimen identity by confirmation of two identifiers throughout all steps of collection, aliquoting, and processing of specimens
  • Demonstrate knowledge of specimen priorities and the ability to prioritize appropriately
  • Clarify all unclear orders prior to collection or processing
  • Answer telephone according to Laboratory policy, take and relay messages accurately to the appropriate person
  • Assist callers with questions or direct them to appropriate resource
  • Fax patient results according to laboratory policy
  • Provide excellent customer service to patients, physicians, and other healthcare providers
  • Effectively communicate information and instructions regarding tests and specimen collection to patients and/or family members, physicians, and other healthcare providers in a respectful manner
  • Communicate issues or significant events to both management and incoming shifts
  • Follow up on events with patients and/or healthcare providers and document appropriately
Requirements
  • High School Education or equivalent required
  • Experience in medical terminology, customer service, and patient registration preferred
  • Post High School education in business or liberal arts desirable
  • Phlebotomy (ASCP) or Medical Assistant certification preferred but not required
Software/Hardware

Meditech, Lattice

About Brockton Hospital

Brockton Hospital is a modern healthcare facility with a focus on superior patient care and safety. We are committed to delivering personalized healthcare services in a welcoming and medically advanced environment.

Our team is dedicated to providing excellent patient care and working together to achieve our goals. We offer a comprehensive benefits package, including medical, dental, and vision insurance, life and disability insurance, retirement savings plan, employee assistance program, and tuition reimbursement.

Apply today and join our team at Brockton Hospital

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