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Field Service Specialist

2 months ago

Youngstown, Ohio, United States SMS group Inc Full time
Job Overview

SMS group Inc. is seeking a highly skilled Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for the service and troubleshooting of SMS Technical Services equipment.

Key Responsibilities:

  • Perform inspections and repairs of equipment, as well as provide installation support for new or revamped equipment.
  • Assist in developing proposals and offers for mechanical upgrades and repairs, along with the implementation of tailored predictive and preventive maintenance programs.
  • Ensure pre-inspections of equipment to assess the potential scope of repair.
  • Review detailed inspection records and data to define the precise scope of repair.
  • Monitor, review, and report on equipment performance, making recommendations for improvements.
  • Manage all inventory required for the repair of equipment.
  • Review work practices and procedures to ensure safety, quality, and productivity.

Requirements:

  • Result-focused, well-organized, self-motivated individual with excellent investigative skills.
  • Strong commitment to providing superior customer service, along with excellent communication skills on all levels.
  • Experience as a millwright or heavy equipment operator.
  • Advanced training as a mechanical technician with several years of field service experience, a Mechanical Engineering degree is a plus but not required.
  • Sound knowledge and understanding of machinery basics, a high aptitude in mechanical, hydraulic, and pneumatic systems.
  • Ability to read mechanical and civil blueprints and hydraulic schematics, familiarity with electrical schematics is beneficial.
  • Knowledge of Standard MS Office applications.
  • A willingness to travel extensively to our customers in the United States and Mexico is an important component of the position.

What We Offer:

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program, and more.

About SMS group Inc.

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity, or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.