Retail Associate

2 weeks ago


Dallas, Texas, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for ensuring a positive and seamless shopping experience for our members by providing exceptional customer service, maintaining a clean and organized store environment, and assisting with club pick up orders.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the parking lot and cart areas, to ensure a safe and welcoming space for members.
  • Assist with club pick up orders, including contacting members to notify them of delayed pickup times, informing them of unavailable products, and offering alternative options.
  • Process member purchases, assist with payments, and utilize cash registers to complete transactions.
  • Comply with company policies and procedures, including safety protocols and customer service standards.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and problem-solving skills.
  • Ability to stand for long periods and lift up to 25 pounds.
What We Offer

As a Retail Associate - Member Experience Specialist at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health insurance, 401(k), and paid time off. You will also have the opportunity to develop your skills and advance your career in a dynamic and supportive work environment.



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