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Customer Experience Delivery Specialist

3 weeks ago

Framingham, Massachusetts, United States Carvana Full time

At Carvana, we're looking for a skilled Customer Experience Delivery Specialist to join our team. As a key member of our delivery team, you'll facilitate the delivery of purchased vehicles to customers, ensuring a seamless experience from start to finish. Your excellent communication skills will come in handy as you frequently interact with customers in person, by phone, or via text, coordinating vehicle delivery and resolving any issues that may arise.

Key Responsibilities:

  • Coordinate and facilitate vehicle delivery to customers
  • Communicate effectively with customers to ensure their needs are met
  • Maintain accurate records of customer interactions
  • Work closely with other teams to ensure a smooth delivery process

About You:

  • You have a passion for delivering exceptional customer experiences
  • You possess excellent communication and problem-solving skills
  • You're able to work independently and as part of a team

Salary Range:$40,000 - $60,000 per year