Pharmacy Service Representative

4 weeks ago


Northfield, Minnesota, United States Walgreens Full time

Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, supporting our pharmacists, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide courteous and efficient service to customers, answering questions and resolving issues in a timely and professional manner.
  • Assist pharmacists with prescription processing, including retrieving, counting, and pouring pharmaceutical drugs, and verifying medicine is correct.
  • Maintain a clean and organized store environment, including restocking shelves, checking inventory, and performing other tasks as assigned.
  • Process manual claims for third-party program prescription services and perform other clerical duties as assigned.
  • Assist with inventory management activities, including ordering, unpacking, and storing shipments of pharmaceuticals.
  • Ensure compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
  • Construct and maintain displays, including promotional, seasonal, and super structures, and complete resets and revisions as directed.
  • Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
  • Comply with all company policies and procedures, and maintain respectful relationships with coworkers.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills for accurate prescription filling.
  • Prefer good computer skills and knowledge of store inventory control.

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