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Coffee Service Associate

2 months ago


Cleveland, Ohio, United States IHG Full time

Join Our Team as a Coffee Service Associate

Hotel Brand: Holiday Inn

Location: United States, Ohio, Cleveland

Hotel: Holiday Inn - Cleveland Clinic

Job Number: R195319

About Us:

At Holiday Inn, we believe that travel should be a delightful experience. Our mission is to provide a warm and welcoming atmosphere for all guests, whether they are visiting for business or leisure. Since 1952, we have been dedicated to making every stay memorable with our exceptional service and hospitality.

Your Role:

As a Coffee Service Associate, you will be the first point of contact for our guests. Your responsibilities will include:

  • Welcoming guests with a friendly demeanor.
  • Processing payments for meals in accordance with established protocols.

Qualifications:

We are looking for candidates who possess:

  • Basic reading, writing, and mathematical skills.
  • A minimum of 6 months of experience in cash handling or food service.

Physical Requirements:

This position requires the ability to:

  • Lift and carry items weighing up to 50 pounds.
  • Handle food products and utensils safely.
  • Perform tasks that involve bending, stooping, and kneeling.

Communication Skills:

Effective communication is essential as you will interact with guests, wait staff, and kitchen personnel regularly.

Certifications:

Alcohol awareness certification and/or a valid food handler card may be required based on local regulations.

Work Schedule:

This role may require availability during nights, weekends, and holidays.

What We Offer:

We value your hard work and dedication. In return, we provide:

  • Competitive salary and benefits package.
  • Uniform and generous room discounts.
  • Comprehensive training and development opportunities.

Become a part of the IHG family, where teamwork, trust, and support are at the core of our values. We celebrate diversity and encourage different perspectives to enhance our guest experience.

Equal Opportunity Employer: IHG is proud to be an equal opportunity employer, welcoming applicants from all backgrounds.