Pet Groomer

This role is responsible for providing exceptional pet grooming services to dogs, utilizing knowledge of canine characteristics and grooming techniques.

• Deliver outstanding customer satisfaction
• Answer phone calls and schedule appointments
• Assist in generating business by calling existing and new customers, scheduling appointments, and verifying vaccinations
• Book appointments and greet pets as they arrive
• Report accidents and injuries to the Store Manager promptly
• Follow bathing and grooming procedures as outlined
• Clean ears, clip nails, and perform other necessary services
• Adhere to customer instructions for clipping patterns
• Clip dog hair according to determined patterns using electric clippers, combs, and shears
• Comb and shape dogs' coats
• Talk to animals to keep them calm
• Complete and maintain customer and company forms
• Properly fill out required grooming forms
• Observe safety rules and procedures and adhere to safety standards
• Sweep, vacuum, clean, and sanitize cages, tubs, and other areas as needed
• Assist with store operations as needed

• Minimum 1-year experience grooming or styling pets
• Comfortable working with dogs and cats
• Ability to read, write, and count accurately
• Successful completion of Paragon Level 1 & 2 training provided by Petsense

• Operate and use all grooming tools and equipment
• Ability to read, write, and count accurately
• Communicate effectively with customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Lift and carry pets weighing 0-50 pounds
• Work varied hours, days, nights, and weekends as business needs dictate
• Stand and walk for long periods
• Safely work around pets and pets' waste