Healthcare Customer Support Professional

1 week ago


Tacoma, Washington, United States GetixHealth Full time
About Us
GetixHealth is an equal employment opportunity employer committed to diversity and inclusion. We offer competitive salaries and benefits packages to attract and retain top talent. Our mission is to deliver exceptional healthcare services that meet the needs of our patients, clients, and staff.

We are seeking a highly skilled Healthcare Customer Support Professional to join our team. In this role, you will be responsible for handling medical collections, responding to telephone inquiries, and resolving customer issues. You will also be expected to communicate effectively with internal and external stakeholders, including interdepartmental leadership and government representatives.

The ideal candidate will have a strong understanding of the medical revenue cycle and excellent verbal and written communication skills. Prior experience working in a team environment and proficiency in MS Office Suite Applications are also essential. The estimated salary for this position is $16.00-$19.00 per hour, depending on location. If you are a motivated individual who excels in communication and problem-solving, we encourage you to apply for this exciting opportunity at GetixHealth.

Responsibilities:
  • Gather information and perform research to resolve customer inquiries
  • Communicate options for resolution in a timely manner
  • Schedule work to ensure accurate phone coverage


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