Retail Store Team Member

4 weeks ago


Statesville, North Carolina, United States Michaels Stores Full time

Job Summary

Maintain a high standard of overall store appearance by ensuring cleanliness and recovery standards are met. Deliver exceptional customer service, assisting customers in finding products and providing a positive shopping experience.

  • Cleaning Responsibilities
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Maintain cleanliness of assigned areas using assigned materials and equipment.
  • Deep clean key areas, including bathrooms, breakrooms, and high-traffic areas, to maintain a clean and safe environment.
  • Keep cleaning equipment organized and notify supervisor of supply needs.

Additional Responsibilities

  • Provide a fast and friendly checkout experience, executing cash handling to standards.
  • Engage customers on benefits of rewards programs and private label credit cards, completing enrollments as needed.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram processes.
  • Support shrink and safety programs.

Requirements

  • Retail and/or cleaning experience preferred.
  • Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

  • Public retail store setting with climate-controlled areas and some outdoor work.
  • Use of standard commercial cleaners and chemicals from cleaning supplies.


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