Shift Team Lead

3 days ago

Chattanooga, Tennessee, United States Gearhead Outfitters Full time
Job Title: Shift Leader

At Gearhead Outfitters, we are seeking a highly motivated and customer-focused Shift Leader to join our team. As a Shift Leader, you will play a key role in ensuring that our sales floor is running smoothly and that our customers receive exceptional service.

Key Responsibilities:
  • Lead by Example: Demonstrate a strong commitment to customer satisfaction and lead by example in providing excellent service to our guests.
  • Team Management: Supervise and support sales associates during their assigned shift, providing guidance and feedback to ensure they are meeting their sales goals and providing exceptional customer service.
  • Sales Floor Operations: Oversee the sales floor, ensuring that it is well-organized and that all products are properly displayed and maintained.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Inventory Management: Assist with inventory management, including receiving and processing shipments, and maintaining accurate inventory levels.
  • Training and Development: Participate in training and development programs to enhance your skills and knowledge, and share your expertise with other team members.
Requirements:
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with customers, team members, and management.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire team members to achieve their goals.
  • Customer Service Skills: Strong customer service skills, with the ability to provide exceptional service to our guests.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Teamwork: Ability to work effectively as part of a team, providing support and assistance to colleagues as needed.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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