Customer Experience Specialist

1 week ago


Daytona Beach, Florida, United States Michaels Stores Part time

Overview

Michaels Stores is committed to creating a welcoming and inclusive environment for all customers and team members. We strive to provide an exceptional shopping experience that inspires creativity and fosters community.

As a Customer Experience Specialist, you will play a key role in achieving this goal by providing top-notch customer service, maintaining a visually appealing store environment, and supporting sales initiatives.

Key Responsibilities:
  • You will help customers find products, answer questions, and resolve issues in a timely and professional manner.
  • You will participate in visual merchandising activities to create an engaging and immersive store environment.
  • You will support sales efforts by promoting products, suggesting solutions, and making recommendations.
  • You will maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • You will work collaboratively with colleagues to achieve sales goals and meet customer needs.

Requirements:

  • Retail and/or customer service experience is preferred.
  • You must be able to communicate effectively with customers and colleagues in a fast-paced environment.
  • You will regularly lift, bend, and stand for long periods of time, and use manual dexterity to handle merchandise.


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