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Customer Service Ambassador

1 week ago

Horsham, Pennsylvania, United States AAMCO Full time

Job Summary
As a Customer Service Ambassador at AAMCO, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.

About the Role
We are seeking a highly skilled and motivated individual to join our team as a Service Delivery Specialist. The successful candidate will be responsible for managing large volumes of incoming calls, identifying and assessing customer needs, and providing accurate and timely information.

Key Responsibilities
- Manage large amounts of incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information about company services and products

  • Salesforce expertise
  • High School education or equivalent
  • Experience in Operations or Retail industries

Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment