Senior Client Manager
2 days ago
As a key member of our team, you will be responsible for driving membership growth within existing accounts and directly managing business relationships with client accounts. You will ensure that systems and processes are in place to meet the needs of internal and external clients, develop and implement strategies and policies relating to account management, and provide guidance or expertise to less experienced account managers.
Responsibilities- Overall account management responsibility for CIGNA HealthCare assigned customers, including responsibility for persistency results, membership and revenue growth, and the cultivation of customer and producer/broker relationships.
- Provide input that positively impacts financial results.
- Ensure exceptional service and growth through the development of a high-performing Client Management team.
- College degree or equivalent years of relevant experience.
- 5+ years of experience in health benefits, with client management experience highly preferred.
- Excellent communication/customer service skills, sales negotiation skills, and financial savvy.
- Experience in sales, marketing, underwriting, or operations is preferred.
- Ability to grow book of business and actively manage clients with 500+ employees.
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.
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