Flooring Sales Associate
2 weeks ago
We are seeking a highly organized and customer-focused Front Office Associate to join our team at Lomax Carpet & Tile Mart. As a Front Office Associate, you will be responsible for handling customer transactions, documenting customer accounts, answering phones, creating and maintaining customer purchase orders, and managing installation schedules and appointments.
Key Responsibilities:
- Handle and record payments received and/or refunded from customer transactions
- Document and update customer accounts based on interactions and orders
- Answer phones and respond to customer inquiries
- Create and maintain customer purchase orders
- Manage installation schedules and appointments
Requirements:
- Previous experience in customer service, front desk, or related fields
- Basic technology and math skills for computer use and calculations
- Capable of multi-tasking in fast-paced environments
- Professionalism with team player attitude
- Great customer service
- Excellent verbal and written communication skills
- Evenings and weekends availability
About Us:
Lomax Carpet & Tile Mart is a family-run floor covering superstore carrying a wide variety of flooring options with thousands of area rugs IN STOCK, miles of the finest tile and natural stone, durable luxury vinyl tile, hardwood flooring from the USA, and of course the largest in-stock selection of carpet around. Operating in 15 Flooring Superstores serving Delaware, Pennsylvania, Maryland, South Jersey and South Carolina, we are seeking talented, highly energized, and experienced people to join our team
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