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Airport Retail Operations Leader
2 months ago
Hudson is recognized as North America's premier travel retailer. For over three decades, we have catered to the needs and desires of travelers across more than 1,000 duty-free, duty-paid, and food & beverage outlets.
What We Offer:
Hourly Compensation:
$18.00
Full-Time Schedule
Available Shifts:
All Shifts/ Must have open availability
Comprehensive Benefits Package* (Outlined below)
Key Responsibilities of the Retail Operations Supervisor:
- Support management in daily store functions, ensuring an exceptional customer service experience.
- Oversee store openings, closings, and shift transitions.
- Manage cash register operations, including spot checks, end-of-shift cash reconciliations, void processing, and deposits.
- Ensure staff members arrive punctually in complete, clean uniforms, including nametags.
- Report staff tardiness and absences to management.
- Ensure customers are greeted promptly and served by well-trained associates.
- Effectively manage customer lines.
- Train new employees and provide ongoing training and coaching to the team.
- Assign daily tasks to sales associates and keep them informed about daily sales objectives.
- Maintain strong product knowledge and ensure proper stock replenishment and rotation.
- Uphold housekeeping standards (e.g., dusting, folding, sweeping, mopping).
- Stay vigilant to prevent theft and enforce policies to control internal shrinkage.
Required Qualifications:
- Ability to manage and assist in planning daily activities with leadership.
- Minimum of one year of experience in a retail supervisory role.
- Strong delegation skills.
- Experience in providing supervision and support to store personnel.
- Approachable and interactive leadership qualities.
- Capability to thrive in a fast-paced environment.
- Strong time-management and multitasking abilities.
- High School Diploma or equivalent.
Additional Benefits:
Daily Pay:
Access your earnings as you work.
Hudson PerkSpot Discount:
20% discount at Hudson, 50% discount on Hudson food and beverages.
- Paid Time Off (PTO)
- Personal and Parental Leave Programs
- Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- Employee Recognition Programs
- Opportunities for Advancement and Growth
- Referral Bonus up to $500
Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to fostering an inclusive workplace that values diversity and unique experiences, backgrounds, and identities.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
