Retail Sales Associate

6 days ago


Porter Ranch, United States Kroger Full time
Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities
  • Essential Job Functions:
  • • Process customer transactions through the check lane quickly, accurately, and efficiently.
  • • Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • • Identify and report pricing discrepancies to the Scan Coordinator.
  • • Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
  • • Stay current with present, future, seasonal and special ads.
  • • Adhere to all food safety regulations and guidelines.
  • • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
  • • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • • Adhere to all local, state and federal laws, and company guidelines.
  • • Ability to work cooperatively in high paced and sometimes stressful environment.
  • • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • • Ability to act with honesty and integrity regarding customer and business information.
  • • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Qualifications
  • Minimum Position Qualifications:
  • • Customer service experience
  • • Effective communication skills
  • • Knowledge of basic math (counting, addition, and subtraction)

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family



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